How to Use This FAQ
This page is organised into clear sections so you can find answers quickly. Whether you're trying to figure out why your login is not working, how to request a PKR withdrawal, or what the latest PSL betting rules are — it's all here. Click any question below to expand the answer. If you're on a smaller screen, use the category buttons above or the sidebar links to jump to the right section.
P365 Game is built for Pakistani players, so every answer here is written with local payment methods, local sports, and local habits in mind. You won't find answers relevant to other markets here — this is your platform, designed around you.
Account & Login
Registration, login issues, password, and profile management.
Creating an account on P365 Game is straightforward. Visit the
Register page, enter your Pakistani mobile number, choose a username, set a strong password, and confirm your details. The whole process takes less than two minutes. Once registered, you can log in immediately and explore the platform.
If you've forgotten your password, go to the
Login page and look for the password recovery option. You'll need access to the mobile number you registered with to verify your identity. Once verified, you can set a new password and log in straight away. If you're still having trouble, use the contact details available on this FAQ page.
No. Each player is permitted only one account. Duplicate accounts are not allowed and may result in account suspension and forfeiture of any associated balances or bonuses. If you believe there has been an error with your account, contact support through the platform's official channels for assistance.
The most common reasons are an incorrect password, caps lock being on, or entering the wrong username or mobile number. Double-check your credentials and try again. If the issue persists, clear your browser cache or try logging in via the
P365 Game app instead. For persistent issues, use the password recovery option on the login page.
P365 Game is strictly for adults aged 18 and above. By registering, you confirm that you meet this age requirement. Underage use is not permitted under any circumstances. This is a core part of our
Responsible Gaming commitment.
Deposits
Adding funds to your P365 Game account in PKR.
P365 Game supports a range of payment options popular with Pakistani players, including JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other mobile wallets. All transactions are processed in PKR, so there are no currency conversion fees to worry about.
Deposits via JazzCash and Easypaisa are typically instant or reflect within a few minutes. Bank transfers and card payments may take slightly longer depending on your bank's processing time. If a deposit has not reflected after 30 minutes, check your transaction history and contact support with the transaction reference number.
Yes, a minimum deposit applies. The exact amount may vary by payment method and any active promotions. Log into your account and visit the deposit section to see the current minimum for your preferred payment method. The amounts are displayed clearly before you confirm any transaction.
For security and verification purposes, deposits should be made from payment accounts registered in your own name. Using a third-party account may cause delays or issues with withdrawal verification later on. It is always best to use your own registered payment method to keep things smooth.
Withdrawals
Getting your PKR winnings out quickly and safely.
Log into your account, head to the
Withdrawal section, select your preferred payment method, enter the amount you wish to withdraw, and confirm the request. Make sure your account details match your registered payment method to avoid any delays in processing.
Most withdrawals to JazzCash, Easypaisa, and Raast are processed quickly, often within a few hours. Bank transfers may take one to two business days depending on your bank. If your withdrawal is pending longer than expected, check the status in your account dashboard or reach out to support with your withdrawal reference.
Common reasons include incomplete account verification, unmet bonus wagering requirements, mismatched payment details, or a pending review on large amounts. Check your account notifications for any outstanding requirements. Completing your profile verification in full usually resolves most withdrawal delays.
Yes, a minimum withdrawal threshold applies and may vary by payment method. The current minimums are displayed on the
Withdrawal page when you are logged in. There is no benefit to splitting withdrawals into very small amounts — it's simpler to accumulate your winnings and withdraw in one go.
Sports Betting
Cricket, PSL, T20, football, and esports betting questions.
P365 Game covers a wide range of sports with a strong focus on what Pakistani fans care about most. Cricket is the centrepiece — you'll find markets for Pakistan Super League (PSL) matches, T20 internationals, Test series, and other major tournaments. Football, esports, and other sports are also available. Explore the full range on the
Betting page.
Yes. P365 Game offers live in-play betting on cricket matches, including PSL games and T20 internationals. Odds are updated ball by ball, giving you the chance to react to how a match is actually unfolding. Live betting is available through both the website and the mobile app for a seamless experience.
If a match is officially cancelled, abandoned, or does not meet the minimum overs requirement to be considered a valid result, bets are typically voided and stakes returned to your account. Specific settlement rules depend on the type of bet placed. Always review the betting rules for each market before placing a wager.
Minimum bet amounts are displayed on the
Bet page and within each betting market. The minimum varies by sport and market type. P365 Game keeps minimums accessible so players of all budget levels can participate — you don't need to stake large amounts to enjoy cricket betting on the platform.
Bonuses & Promotions
Welcome offers, reload bonuses, and wagering requirements.
New players who
register and make their first deposit may be eligible for a welcome bonus. The specific bonus amount and terms are displayed in your account dashboard after registration. It is important to read the wagering requirements attached to any bonus before claiming it, so you know exactly what is needed to convert bonus funds into withdrawable PKR.
Wagering requirements specify how many times you need to play through a bonus amount before you can withdraw it as real PKR. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place bets totalling PKR 10,000 before the bonus converts. The requirement is there to ensure fair use of the promotional offer.
Yes. P365 Game regularly runs promotions for existing players, especially during major cricket events like PSL, T20 World Cup matches, and international series. Reload bonuses, cashback offers, and special event promotions are updated in your account. Log in regularly to check what is currently available.
Mobile App
Download, install, and use the P365 Game app on Android and iOS.
Visit the
App page on this website to find the download link for Android and iOS. For Android users, you may need to allow installation from unknown sources in your phone settings — the page walks you through this step by step. iOS users can install through the standard process. The app is free to download.
The app offers the same full platform experience as the website but is optimised for mobile use. It tends to load faster, especially during high-traffic periods like live PSL matches. Push notifications for odds changes, match results, and promotions are available on the app, which the browser version does not support.
Absolutely. Your P365 Game account works seamlessly across the website and the mobile app. Your balance, bets, bonuses, and history are all synchronised in real time, so it does not matter which device or platform you use to access your account.
Responsible Gaming
Self-management, budgeting, and keeping gaming enjoyable.
P365 Game encourages all players to set personal limits on their spending. You can manage deposit limits and session settings from within your account dashboard. Setting a daily, weekly, or monthly budget before you start playing is one of the most effective ways to keep gaming fun and within your means. Visit the
Responsible Gaming page for more tools and guidance.
If you feel that gambling is no longer just for entertainment and is affecting your daily life, finances, or relationships, it is important to take a step back. You can use the self-exclusion tools available in your account settings to take a break. P365 Game recommends setting strict time and money limits, never chasing losses, and seeking support from people you trust if needed.
Yes. If you want to take a break, you can request a temporary account suspension or a self-exclusion period. During this time, you will not be able to log in or place bets. This feature is designed for players who want to take control of their gaming habits. Read more on the
Responsible Gaming page.