Data & Privacy

Privacy Policy — p365 game

Your personal data and PKR wallet information are handled with care on p365 game. This Privacy Policy explains exactly what information we collect, why we collect it, how we store it, and what rights you have over your own data.

Last Updated: June 2026

1. Overview

p365 game ("the Platform", "we", "us", "our") takes the privacy of every registered player seriously. This Privacy Policy applies to all personal data collected through the p365game.com website, the p365 game mobile app, and any related services provided by the Platform.

When you create an account on p365 game, deposit PKR, place bets on cricket or PSL markets, play casino games, use fish games, or contact our support team, you are sharing information with us. This policy explains what that information is, how we use it to operate the Platform on your behalf, and how we keep it secure.

By using p365 game you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, you should not use the Platform. This policy should be read alongside our Terms and Conditions.

Short Version: We collect only what we need to run your account, process PKR payments, and keep the Platform secure. We do not sell your personal data. We do not share it with advertisers. We use it to provide the service you signed up for.

2. Data We Collect

We collect personal data in two main ways: information you provide directly when using the Platform, and information generated automatically as a result of your activity on the Platform.

Information You Provide

  • Registration details: Full name, date of birth, email address, mobile number and selected username when creating your account.
  • Identity verification documents: CNIC or other government-issued identity document submitted during the KYC verification process.
  • Payment information: JazzCash account details, Easypaisa number, Raast ID, bank account details or card information used to deposit or receive withdrawals in PKR.
  • Support communications: Messages, queries and attachments submitted to our customer support team through any channel.
  • Responsible gaming settings: Deposit limits, session reminders and self-exclusion preferences you configure within your account.

Information Generated Automatically

  • Betting and gaming activity: Bet history, stakes, odds, results and session timestamps across sports betting, live casino, slots and fish games.
  • Device and technical data: IP address, browser type, operating system, device model and screen resolution collected when you access the Platform.
  • Session and navigation data: Pages visited, time spent on each section, login and logout times, and in-app navigation patterns.
  • Transaction history: Every deposit, withdrawal and wallet movement associated with your PKR account, including timestamps and payment method references.
Data Category Examples Source
Identity Name, date of birth, CNIC You provide directly
Contact Email, mobile number You provide directly
Payment JazzCash number, bank account You provide directly
Activity Bets placed, games played, PSL markets Generated automatically
Technical IP address, device type, browser Generated automatically
Communications Support messages, queries You provide directly

3. How We Use Your Data

Every piece of data we collect has a specific operational purpose. We do not collect data speculatively. The following outlines how your information is used on p365 game:

Account Management

Your registration details — name, email, mobile number and date of birth — are used to create, maintain and secure your account. This includes verifying your identity before processing withdrawals, resetting your password when requested, and sending account-related notifications.

Processing PKR Transactions

Payment information is used exclusively to process your PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer or card. We pass the minimum necessary payment details to our payment processing partners to complete each transaction. We do not store full card numbers or mobile wallet PINs on our systems.

Platform Operation

Betting activity, game session data and transaction history are used to operate the Platform — recording your bets, settling markets on PSL cricket and other sports, calculating your PKR returns, displaying your wallet balance, and maintaining a permanent record of all activity in your account history.

Security and Fraud Prevention

Technical data including IP address, device information and login patterns are analysed to identify suspicious account activity, prevent fraud, detect multi-accounting and protect the Platform against misuse. Accounts flagged by our security systems may be subject to additional verification before activity is permitted to continue.

Responsible Gaming

Your gaming activity data — frequency, session duration, deposit volume and betting patterns — may be reviewed internally as part of our responsible gaming programme. Where patterns suggest a player may benefit from intervention or support, we may proactively contact the account holder or apply responsible gaming tools in line with our policy.

Customer Support

Communications submitted to our support team are used to respond to your query and, where the issue is relevant to Platform improvement, may be reviewed internally. Support messages are stored for a reasonable period to allow for follow-up and to maintain a record of resolved issues.

Legal and Compliance Obligations

Certain data is retained and may be disclosed where required to satisfy legal obligations, respond to lawful requests from regulatory bodies, or enforce our Terms and Conditions. This includes anti-money laundering checks and identity verification requirements.

No Marketing Use: We do not use your personal data to serve third-party advertisements. Promotional communications from p365 game itself — such as bonus offers or deposit match notifications — are only sent to players who have not opted out of such communications in their account settings.

4. Payment Data & PKR Transactions

p365 game operates exclusively in Pakistani Rupees (PKR). All deposits and withdrawals are processed through locally trusted payment channels including JazzCash, Easypaisa, Raast, bank transfer and mobile wallets. The handling of payment data is governed by both this Privacy Policy and the terms of our payment processing partners.

What We Store

We store a reference identifier for your linked payment method — for example, the last four digits of a card or the registered mobile number associated with your JazzCash or Easypaisa account — alongside transaction records. We do not store complete card numbers, CVV codes, banking PINs or mobile wallet access credentials on our servers.

Payment Partner Data Handling

When you initiate a deposit or withdrawal, relevant transaction details are passed securely to our payment processing partners. These partners operate under their own privacy and data security standards. p365 game is not responsible for the data handling practices of third-party payment processors, and we encourage you to review the privacy policies of JazzCash, Easypaisa and any other payment service you use.

Transaction Records

A full record of every PKR transaction — deposits, withdrawals, bonus credits and adjustments — is maintained in your account history. This record is available to you at any time through the account section of the Platform and is retained for a minimum period for compliance and dispute resolution purposes.

Third-Party Payments: Deposits must come from a payment method registered in your own name. If we identify a deposit originating from a third-party account, the transaction may be reversed and your account reviewed. This protects you and the integrity of our PKR payment system.

5. Sharing Your Data

p365 game does not sell, rent or trade your personal data to any third party. Your information is shared only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

Payment Processors

Transaction data is shared with payment processing partners — including JazzCash, Easypaisa, Raast and bank networks — strictly to execute your PKR deposit or withdrawal instruction. These partners receive only the data required to complete the transaction and are contractually bound to handle it securely.

Identity Verification Providers

During the KYC verification process, identity documents such as your CNIC may be processed by a third-party identity verification service. This service operates under strict data processing agreements and uses your document data only to confirm your identity on behalf of p365 game.

Technology and Infrastructure Partners

We use third-party technology providers for services such as cloud hosting, platform security, fraud detection and customer support tooling. These providers may process certain data — such as IP addresses or session logs — in the course of providing their services. They are not permitted to use this data for any purpose other than the contracted service.

Legal Disclosure

We may disclose personal data where required by a lawful request from a competent authority, where necessary to enforce our Terms and Conditions, or where disclosure is required to protect the rights, property or safety of p365 game, its players or the public.

No Data Sales: Under no circumstances do we sell or monetise your personal data. Your account information, betting history and PKR payment details are never provided to advertisers, data brokers or marketing platforms.

6. Cookies & Tracking Technologies

p365 game uses cookies and similar technologies to operate the Platform, maintain your session, and improve your experience. Below is an overview of how we use these technologies.

Essential Cookies

These cookies are necessary for the Platform to function. They maintain your logged-in session, remember your PKR wallet state across pages, and ensure security tokens are correctly passed during account activity. The Platform cannot function properly without essential cookies, and they cannot be disabled.

Functional Cookies

Functional cookies remember your preferences — such as your preferred language, notification settings and responsible gaming configurations — so you do not need to re-enter them on every visit. These improve the overall experience without collecting any data shared with third parties.

Analytics Cookies

We use analytics tools to understand how players navigate the Platform — which sections are most visited, where players drop off, and how the app performs on different devices. This data is aggregated and anonymised. It helps us improve the Platform experience for all Pakistani players without identifying individual users.

Managing Cookies

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality — for example, session cookies are required to stay logged in to your account. Mobile app tracking preferences can be managed through your device's app permissions settings.

7. Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. The retention period for different categories of data varies based on operational and compliance requirements.

  • Account and identity data: Retained for the duration of your account and for a minimum period following account closure to satisfy record-keeping obligations.
  • Transaction and betting history: PKR deposit, withdrawal and bet records are retained for a minimum period required for financial record-keeping and dispute resolution purposes.
  • Support communications: Retained for a reasonable period to allow follow-up on open queries and to maintain service quality records.
  • Security and access logs: Technical logs including IP address records and login history are retained for a limited period to support fraud investigation and security review.
  • KYC documents: Identity verification documents are retained for the period required by applicable compliance obligations and securely deleted thereafter.

When data is no longer required under any of the above criteria, it is securely deleted or anonymised so that it can no longer be associated with your identity.

8. Security Measures

Protecting your personal data and PKR wallet from unauthorised access is a core operational priority at p365 game. We implement a range of technical and organisational security measures to safeguard the data held on our systems.

Encryption

All data transmitted between your device and p365 game is encrypted using SSL/TLS technology. This means that data in transit — including login credentials, payment details and account information — cannot be intercepted and read by a third party in an intelligible form.

Access Controls

Access to personal data within p365 game's systems is strictly limited to staff who require it to perform their specific role. Access is granted on a least-privilege basis and is subject to regular review. All internal access to player data is logged and auditable.

Payment Security

PKR payment processing is handled through established, secure payment channels. We do not store sensitive payment credentials such as full card numbers, mobile wallet PINs or banking passwords on our servers. Payment data passed to processing partners is transmitted over encrypted connections.

Your Responsibility

Whilst we take every reasonable measure to protect your data on our side, the security of your account also depends on your own practices. Use a strong, unique password for your p365 game account. Do not share your login details with anyone. Log out of the Platform when using shared devices and contact support immediately if you suspect your account has been accessed without your authorisation.

Report a Security Concern: If you believe your account security has been compromised or you have identified a potential vulnerability on the Platform, contact our support team immediately at [email protected] so we can investigate and take appropriate action.

9. Your Data Rights

As a player on p365 game, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your registered account details and a clear description of your request.

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this in a clear, readable format within a reasonable timeframe of receiving your verified request.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings, or contact support for changes to verified identity data.

Right to Deletion

You may request the deletion of your personal data in certain circumstances — for example, following account closure where no outstanding legal retention obligation applies. Note that transaction and identity records subject to compliance obligations cannot be deleted before the end of the applicable retention period.

Right to Restrict Processing

You may request that we restrict the processing of your personal data in specific circumstances — for example, while a data accuracy dispute is being resolved. During a restriction period, we will store your data but not actively process it beyond what is required to maintain your account record.

Right to Object

You have the right to object to processing of your personal data where that processing is based on our legitimate interests rather than a legal obligation. This includes the right to opt out of promotional communications from p365 game, which can also be managed directly through your account notification settings.

Right to Data Portability

You may request a copy of your personal data in a portable, machine-readable format where technically feasible. This typically covers account and transaction data that you have provided directly and that we hold in a structured format.

10. Minors

p365 game is strictly an adult platform intended for users aged 18 years and above. We do not knowingly collect, store or process personal data belonging to anyone under the age of 18. If you are under 18, you must not create an account or use the Platform in any capacity.

Age verification is part of our standard account registration and KYC process. If we identify or receive a credible report that a registered account belongs to a person under 18, we will immediately suspend the account, forfeit any balance held within it, and securely delete the associated personal data in accordance with this policy.

If you are a parent or guardian and believe that a minor under your care has registered an account on p365 game, please contact our support team immediately so we can investigate and take appropriate action without delay.

18+ Only: The p365 game Platform, including all sports betting, live casino, slots and fish games, is designed and operated exclusively for adults. Responsible adults should take steps to ensure minors in their household cannot access their p365 game account or payment methods.

11. Changes to This Policy

p365 game may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, payment methods or legal requirements. When we make a material change to this policy, we will update the "Last Updated" date shown at the top of this page.

Where a change significantly affects how we use your personal data, we will endeavour to notify registered players through the contact details held on their account — typically by email or in-app notification. However, it remains your responsibility to review this page periodically to stay informed of the current policy.

Continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you disagree with any change to the policy, you should stop using the Platform and may request account closure through our support team.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled on p365 game, please contact our support team directly.

We aim to respond to all privacy-related queries promptly. When contacting us about a data request, please include your registered account email address and a clear description of your request so we can assist you efficiently.

p365 game — Privacy Enquiries
[email protected]
Support available 7 days a week
Platform serving Pakistani players — PKR transactions only

For questions related to responsible gaming, self-exclusion or deposit limits, please visit our Responsible Gaming page. For a full overview of your account rights and obligations, refer to our Terms and Conditions.

How p365 game Protects Your Privacy

Our approach to data privacy is built around six core principles. These are not just policy statements — they are reflected in every technical and operational decision we make.

SSL Encryption End-to-End

Every connection between your device and p365 game is SSL/TLS encrypted. Your login, PKR payment details and account data cannot be intercepted in transit regardless of the network you use.

Zero Data Selling

Your personal data, betting history and PKR wallet details are never sold, rented or provided to advertisers or data brokers. We collect only what is needed to run your account — nothing more.

KYC Protects You

Identity verification ensures that only you can withdraw funds from your PKR account. KYC protects players from unauthorised withdrawals and keeps the Platform secure for everyone.

You Control Your Data

Access, correct, restrict or request deletion of your personal data at any time. Notification preferences and responsible gaming settings are fully in your hands through the account dashboard.

Secure PKR Payments

JazzCash, Easypaisa, Raast and bank transfers are processed through encrypted channels. We never store your mobile wallet PIN or full card number — only the minimum reference needed to process your transaction.

Responsible Gaming Data Use

Activity data is reviewed as part of our responsible gaming commitment. Where patterns suggest a player may need support, we act — not to restrict you, but to make sure gaming stays a healthy, enjoyable activity.

Ready to Play on p365 game?

Register a verified account today and enjoy PSL cricket betting, live casino, slots and fish games — all secured by strong data protection and processed in PKR via JazzCash, Easypaisa and more.

18+ Only  |  SSL Secured  |  PKR Transactions  |  Responsible Gaming Tools Included